Table of contents

Morals established between people in both the public and family life are the result of centuries of relations between the process of becoming. Without compliance with these rules possible political, economic, cultural and family relations, otherwise we can not exist, does not take to each other, without imposing on certain restrictions. And here is a very important role to play etiquette.
Etiquette is called a component of the external human culture and society. It contains the requirements that acquire the character of a more or less strictly regulated and subject to ceremony which is of particular importance certain forms of conduct.

Introduction
1. Preparation and negotiation
2. Negotiations
3. Deficiencies in negotiations
4. National characteristics negotiation
output
List of used literature