The conflicts
in the organization and behavior strategy in a conflict situation.
- 2.Raznovidnosti conflicts;
- 3.Formy conflicts;
- 4.Strategii behavior in conflict situations.
Plan:
- The conflict-specific interaction between individuals, groups, associations,
which occurs when incompatible views, positions and interests.
Conflict
- constructive conflict
- destructive conflict
Two types of conflict:
- "Horizontal"
- (among workers at the same level)
- "Mixed"
- "Vertical"
- (between the supervisor and subordinate)
By direction of
conflicts are divided into:
- Rudeness, arrogance, disrespect for subordinates;
- Imposing their views;
- Failure to meet the pledges, commitments;
- Intolerance of criticism, which may lead to a total
outflow of creative, active employees and create an atmosphere of adulation
and flattery before the head;
- Inability to properly criticize the actions of subordinates;
- The presence of the shadow of the head of
- Concealment of information necessary to perform its
duties subordinates.
For violations
of ethics include:
- You need to add another cause of conflict: the lack of attention to
the head of the socio-psychological aspects of management, the inability
to consider the compatibility of the workers.
Another cause
of conflict
- The effectiveness of the strategy chosen depends on the situation
itself. Most effectively address conflict situations those leaders who
flexibly depending on the circumstances of use in practice, all the
above strategies.
There are 5 types
of behavioral strategies in conflict situations. .