BACKGROUND OF THE COMPANY
BACKGROUND OF THE COMPANY
- 1940- first McDonald’s restaurant was opened in California by Richard and
Maurice McDonald
- In 1958 the restaurant chain sold its 100 millionth hamburger.
- 1961- Hamburger University was opened.
- In 1967, the first restaurant outside US was opened in Richmond, British
Columbia.
- In 1988, the first restaurant opened in a communist country in Belgrade,
Yugoslavia, followed by the first Soviet restaurant in Moscow (1990).
- In 2006, the chain announced that it will publish nutritional information
on its packaging of all its products, for the benefit of the customers.
Visions and Missions
of the company
- McDonald's vision
McDonald's vision is to be the world's best quick
service restaurant.
- McDonald's Missions
Be the best employer for people in each community
around the world.
McDonald’s rewards
- Free lunch and dinner for employees.
- McDonald’s healthcare plan includes on-site medical staff.
McDonald’s problems.
- There is a talent war rage between McDonald’s and other companies, such as: Burger King
Corporation, Subway, Starbucks, Wendy’s/Arby's Group, and YUM Foods.
- Employees tend to change their workplaces to more profitable restaurants.
- No proper training for employees.
Causes
- Human Resource managers do not provide proper training.
- HR managers do not listen to the employees ideas.
Solutions
- Stimulate employees by giving them more challenging tasks.
- Give them opportunity to innovate and use their ideas.
- People love to be recognized, so praise them when it is appropriate.
- Increase their wages.
Evaluation
- Questionnaire to get a better feedback.
- Create a special department to work on that feedbacks.
- Implement their feedback.
Implement
1-2 months time
HR department
Constantly
All spheres
- Financial department manager:
constantly
Financial department